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If your Android phone's Wi-Fi software isn't working, you can try these troubleshooting steps: check if Wi-Fi is turned on, restart your phone, check your network settings, try connecting to a different network, reset your network settings, and update your phone's software; if the issue persists, check your router settings or contact your network provider. 
Basic Checks:
  • Toggle Wi-Fi: Go to your phone settings, ensure Wi-Fi is turned on, and try toggling it off and on again. 
  • Restart your phone: A simple restart can often resolve temporary glitches. 
  • Check network availability: Verify that your Wi-Fi network is active and accessible to other devices. 
Network Settings:
  • Forget and reconnect:
    Go to your Wi-Fi settings, select your network, and choose "forget network" then reconnect with the correct password.
  • Check network security:
    Make sure your phone is using the correct encryption type (WPA2 or WPA3) that matches your router settings. 
Advanced Troubleshooting:
  • Try a different network: Connect to a different Wi-Fi network to see if the issue is specific to your current network. 
  • Reset network settings: Go to your phone settings, navigate to "System" > "Reset options" and select "Reset Wi-Fi, mobile & Bluetooth". 
  • Check for software updates: Update your phone's operating system to the latest version. 
Router Issues:
  • Restart your router: Turn off your router for a few seconds and then turn it back on. 
  • Check router settings: Verify that your router's channel is not overcrowded and adjust if necessary. 
  • Contact your network provider: If none of the above solutions work, reach out to your internet service provider to check for any network issues. 

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